Founded in 1991, Quantum, Inc. is a premier provider of multi-lingual language
services, providing high quality, effective language services for persons of limited
English proficiency (LEP) and the deaf and hard of hearing communities. Specializing
in creating language service solutions with its clients through partnership, service
excellence and innovation in language program development, Quantum, Inc. guides its
clients in the design of adaptive organizational models that align with clients’
clinical and financial priorities.
A comprehensive provider of language services, Quantum supports the individual needs
of its clients. For nearly 20 years, Quantum has a demonstrated record of exceptional
language services in more than 150 languages, 24 hours a day, 7 days a week. These
services provide the highest quality performance, affordability, and superior customer
service. Through constant training, innovation and cutting-edge technology and data
management systems, Quantum has continued to serve over 1,000 client companies in
a wide range of industries.
Quantum Provides Quality Service at a Competitive Price
Quantum has the ability to provide language services in over 150 languages for in-person
interpretation, telephonic interpretation, and written document translations.
Quantum interpreters are highly skilled professionals. Most of our language specialists
have four-year advanced college degrees and are native speakers of the languages.
Numbered among our language specialists are physicians, nurses, attorneys, engineers,
pharmacists, scientists, teachers, university professors, and executives. All have
at least two years of professional interpretation and translation experience.
Quantum medical interpreters meet Joint Commission standards
Quantum has a quality assurance program in place to ensure our clients are receiving
the highest level of service. As part of the quality assurance program Quantum routinely
performs random quality assurance checks on interpreter performance.
Quantum has live operators staffed at our office 24 hours a day/7 days a week. You
can always reach a live operator to schedule requests even after normal business
hours at no extra charge.
Quantum has an online scheduling program for our clients that is easy to use and
greatly increases the efficiency of scheduling interpreters and tracking requests.
Quantum’s scheduling staff is knowledgeable, efficient, and customer service oriented.
All of the scheduling staff have university degrees in language related fields, hold
the BTG Medical Interpreter Training Certificate and are bilingual.
Quantum is certified by the State of Pennsylvania and the City of Philadelphia as
a Woman/Minority Business Enterprise.
